Privacy Policy
Last updated: 14 September 2026
Alo Solar Energy uses the contact details you voluntarily provide—such as your name, phone number and project information—only to answer your request, prepare a solar recommendation or quotation, and provide customer support.
Website statistics
We collect page views and WhatsApp clicks using random browser and session identifiers, without storing your IP address, message contents, or URL query parameters in our analytics database. These identifiers estimate browsers, not individual people. Analytics events and browser identifiers expire after 90 days. We respect browser Do Not Track and Global Privacy Control signals. Clearing browser storage resets the identifier. Inspection requests are counted only after submission and their contact details are available to our administrator for follow-up.
Information sharing
We do not sell your personal information. Information may be shared only with service providers when necessary to deliver the requested service or when required by law.
Retention and security
We keep information only as long as reasonably necessary and use practical safeguards to protect it. No internet transmission is completely risk-free.
Your choices
You may ask us to correct or delete contact information you submitted, subject to legal record-keeping requirements.
Contact
Email: [email protected]
Phone: 0776 440 0440